About Us Riverboat Suites is a partnership between Nate Gawlik and Sara & Randy Bangs. Nate is the primary host and operator of Hotel Galena. Randy and Sara are advisers that don’t do much and make suggestions from afar. Nate comes from the hospitality industry with nearly 10 years of working in a variety of managerial roles. He has been the General Manager of a Hampton Inn, served as a Hospitality Consultant for ResNexus, and acted as the Guest Services Manager at Eagle Crest Resort overseeing 335 units on a 1900-acre three golf course resort. He has received numerous awards for service excellence and leadership. Nate brings outstanding customer service skills, a passion for excellence and innovation in the hospitality industry and a keen sense of understanding about how to build a successful team.Nate’s passions are in volunteering with youth services, riding his motorcycle across the country, hiking, exploring new markets, and becoming a resident expert on Galena. Randy and Sara have run four bed and breakfasts in four different midwestern markets and a luxury vacation cabin in Wausau, Wisconsin. They ran Pleasant Street Bed and Breakfast in Oconomowoc, WI, the Allyn Mansion in Delavan, WI, The Kalamazoo House in Kalamazoo, MI, the Stewart Inn in Wausau, WI and the Owl Ridge Cabin in Wausau, WI. They have had an outstanding track record of success including recognition as the top-rated bed and breakfast in Wisconsin, the first two suite “diamond collection” property in the world, the #1 rated hotel in Wisconsin, the #1 rated property in Kalamazoo, three 5 star rated properties on Google, the #7 rated Small Stay property in the US, and most recently, one of the top-rated cabins in the Midwest. They are consistently recognized for their warm hospitality, great food, clean rooms, and outstanding concierge services.